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Our Privacy Policy

We do collect some data, but don’t worry… it’s not scary stuff.

Our website collects some personal information when you use it. This is mostly via cookies and through a web contact form that you might fill in.

We don’t sell you information to anyone else. We do use some plugins from third parties to add functionality to this website, such as Google’s analytics, WordPress login, Facebook and Twitter tools. These plugins independently process your information in line with their provicany processing terms. The information they collect and process is not directly processed by our site, and we do not collect this information.

Our privacy policy below details the types of information that might be processed while you are on our site, and what the purpose of that processing is.

We will publish any changes to our policy on this page. This was last updated in April 2019.


Our Personal Information Collection and Usage Policy

Cookies

We like cookies that you dunk in your tea, they hold together well with prolonged dunking (45 seconds so far) and have a good tea-to-cookie ratio afterwards. But we’re talking about a different type of cookie, one that your browser stores on your computer and may contain information that allows this website to identify you (not like “oh, hi bob, you’ve lost some weight” but like “hello random user, you were last here a week ago and left two comments“) If you want some more information on what cookies are, head over to this great article: http://www.bbc.co.uk/webwise/guides/about-cookies

We use cookies on this website to provide certain functions, and for providing access to third party tools. The website will mostly work if you choose to block these cookies, but it’s lots better with them there (a bit like having chocolate chip cookies compared to normal ones)

The information in the cookies is, where appropriate, anonymised before being collected.

If you really don’t want any cookies left on your computer, you can disable all the but most vital ones in our privacy notice tool. You might want to consider using a browser with ‘incognito mode’ or using the ‘clear history’ option after you leave the website if you really really don’t trust cookies, we’ll add some links to articles that might help you configure your browser below.

Contact Form

We have a contact form that will collect the information you enter into it along with your IP address when you click the submit button.

This is used only to allow tinsleyNET to contact you, if you request us to.

Other Data Processors We Use

Some third-party plugins on this website collect personal data to enable them to work. To the best of our ability the Data Processing section below covers the collection of data from this website and explains how it is processed in a clear, understandable way.

Analysis

While you are using our website, some usage data is automatically collected to help us see how people use our website. More information is given in the Data Processing section below.

The Personal Information that is processed by us is done so in a proper manner and we take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Where third party Data Processors are involved, we have an appropriate Data Processing Policy or other agreement in place to protect the Data while it is being processed.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

No automated decision making is carried out by this website.

The Data is processed at the Data Controller’s operating offices within the UK, and in any other places where the third parties involved with the processing are located.

For further information, please contact the Data Controller or see the specific Data Processors details below.

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document or the relevant third party data processing policy, and the User can always request that the Data Controller suspend or remove the data.

Any personal information collected by tinsleyNET directly is used to process user requests (when the ‘Contact Us’ form is used) and to provide site functionality, such as remembering your cookie choices. If you’ve allowed analytical cookies to be used, statistical data is collected (landing page, source of arrival, duration on pages etc) this is anonymised before being sent to Google’s servers for processing.

Other data is collected by third party plugins that allow interaction with external social networks and platforms and Analytics, such as logging in via a third party service to post comments.

Data Processing

We use Google Analytics to collect information on how you use our website, this includes things like how long you’re on a page, what links you click on, what page you first landed on and so on. This information is used by us to see what kinds of posts people are most interested in so we can provide posts that are more relevant to your interests.

WordPress may collect some analytical data to provide information on how users navigate our website.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. Google uses the Data collected to track and examine the use of this website, to prepare reports on its use and share the results with other Google services.

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

tinsleyNET do not use advertising on its website and does not make use of the advertising information that Google may collect.

The analytical information is anonymised (by means of IP anonymity if you are in the EU) before being sent to Google

  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US
  • Retention period: 26 Months from latest activity
  • Google opt-out: Opt Out
  • Google Privacy Policy: Privacy Policy 

WordPress

WordPress is a blogging platform used to create websites and blogs. This website is built using wordpress technology. WordPress collect some analytical data. WordPress utilises the Data collected to track and examine the use of this website.

If you log into this website via WordPress, or use a WordPress account to post a comment, the login process is handled by WordPress. This website will process some personal information in order to identify your account.

  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: UK, EU, US
  • Retention period: 24 Months from latest activity
  • WordPress Privacy Policy: Privacy Policy

We use various social media plugins and tools on this website to enable posts to be commented on and shared.

The level of information obtained through this website is subject to your privacy settings for each social network, and in each case is only sufficient for the purpose in mind (such as sharing content) Some social networks might still collect traffic data for the pages where the service is installed, even if you do not use actively use it.

The following social media connectors are used on this website:

  • Facebook Like button and social widgets
  • Google+ +1 button and social widgets (now depreciated)
  • LinkedIn social button and widgets
  • Twitter social button and widgets
  • AddToAny social sharing buttons

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

  • Personal data collected: Cookies and Usage Data.
  • Place of processing: US
  • Retention period: Undefined by Facebook
  • Facebook Privacy Policy: Privacy Policy

Google+ +1 button and social widgets (Google Inc.) – this has been depreciated in line with Google closing the Google Plus service.

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

  • Personal data collected: Cookies and Usage Data.
  • Place of processing: US
  • Retention period: Analytical Information for 24 months, other information for 12 months
  • Google Privacy Policy: Privacy Policy

LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.

  • Personal data collected: Cookies and Usage Data.
  • Place of processing: US
  • Retention period: Analytical Information for 6 months, User information for 10 years
  • LinkedIn Privacy Policy: Privacy Policy (Cookie Usage)

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

  • Personal data collected: Cookies and Usage Data.
  • Place of processing: US
  • Retention period: Typically 30 days
  • Twitter Privacy Policy: Privacy Policy (Widget Policy)

Addtoany Social Media Sharing (AddtoAny)

The AddToAny social media buttons allow users to quickly and easily share information to their preferred social media platform. The buttons and functionality are provided by AddToAny.

  • Personal Data Collected: Cookies
  • Place of processing: US
  • Retention period: Undefined by AddToAny
  • AddToAny Privacy Policy: Privacy Policy

Our contact form and QR landing form ask for personal information (Name, email address, phone number)

You must consent to our use of this information (storing and processing) in order for us to be able to respond to your comments or requests.

  • Personal data collected: Name, Email, Phone Number
  • Place of processing: UK/EEA
  • Retention: 1 month

Additional Information

Your Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this website or the related services.

You should be aware that we may be required to reveal personal data upon request of public authorities.

For operation and maintenance purposes, this website and any third-party services may collect files that record your interaction with this website.

In such a situation, we will take reasonable steps to make sure the data is anonymised and stored securely just long enough to perform the actions on the website that required the information.

If you have specific requests for information not contained in this policy, please contact our Data Protection Officer on gdpr@tinsleynet.co.uk

You have the right to know if your Personal Data has been stored or processed. You can contact our Data Protection Officer to learn about the information we may hold relating to you, including its contents, reason for processing and origin.

You have the right to inspect the information to verify its accuracy or to ask for it to be supplemented, deleted, updated or corrected.

Information on your rights can be found on the ICO website (www.ico.org.uk)

Requests should be sent to our Data Protection Officer at gdpr@tinsleynet.co.uk

Please include the type of information you are interested in. We may require proof of your identity and legal access to the information. If we do, that information will be retained only for as long as is required to process the request.

This website supports “Do Not Track” requests.

To determine whether any of the third-party services we use honour the “Do Not Track” requests, please read their privacy policies.

We might make changes to this privacy policy at any time, so it’s a good idea to check back frequently. If we do make a change we will notify visitors to the website appropriately.

If you object to any changes we make to our privacy policy, you can request our Data Protection Officer to delete and personal information we hold on you. You must not use this website if you don’t agree with our privacy policy.

This policy was last updated: May 2019

In March 2020 the design of the page was updated, content was not reviewed at the time.

This privacy policy is created and maintained by tinsleyNET LTD and relates to the tinsleyNET website.

Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

Personal Data
Personal Information
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Usage Data Information collected automatically from this website or by third-party services we use on this website.
This can include;
*Your IP addresses or domain names
*The URI addresses (Uniform Resource Identifier)
*The time of the request,
*The method used to submit the request to the server
*The size of the file received in response
*The numerical code indicating the status of the server’s answer (successful outcome, error, etc.)
*The country of origin,
*The features of the browser and the operating system your using
*Details about how long you spent on each page
*Information about about the path followed within the website (the sequence of pages visited)
*There may be other details about your device or connection that your browser broadcasts.
UserYou! “The individual using this website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers”
Data Subject The legal or natural person to whom the Personal Data refers.
This will typically be you!
Data Processor The natural person, legal person, public administration or any other body, association or organization authorised by the Data Controller to process the Personal Data in compliance with this privacy policy.
A Data Processor processes data on behalf of the data controller. For example, if we stored your contact details in our online CRM, we would be the Data Controller, the online CRM would be the Data Processor. Typically the Data Processor only processes data in line with the Data Controllers requests. They may use sub-processors for additional processing. The Data Processors used by tinsleyNET have their own GDPR policies that we have assessed, and we are confident they have the relevant processes and procedures in place to protect your data while they process it.
Data Controller (or Owner) Us! tinsleyNET, but it might also be Google, WordPress, Facebook or any other Data Controller of a third party plugin being used. The natural person, legal person, public administration or any other body, association or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application This website The hardware or software tool by which the Personal Data of the User is collected.
What this really means is this website (or website application if you are using a compatible AMP browser)
Cookies Cookies are small pieces of data stored in the User’s device. When you visit our website, some information is saved to your computer, such as your cookie preferences, GDPR acceptance, WordPress logins and so on.
More information on cookies can be found here: http://www.bbc.co.uk/webwise/guides/about-cookies

Chrome

https://support.google.com/accounts/answer/61416

  • On your computer, open Chrome.
  • At the top right, click More and then Settings.
  • At the bottom, click Advanced.
  • Under “Privacy and security,” click Content settings.
  • Click Cookies.
  • From here, you can:
    • Turn on cookies: Next to “Blocked,” turn on the switch.
    • Turn off cookies: Turn off Allow sites to save and read cookie data.

Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Cookies are enabled by default in Firefox.

  • Click the menu button and choose Options
  • Click on the Privacy & Security option
  • Under History, you can select to clear all cookies for a specified time range, or to clear out only individual cookies
  • Under History, select the dropdown for Firefox Will and select Use custom settings for history to expose the cookie management tools.
  • Under Tracking Protection you can set options for ‘Do Not Track’ and other tracking settings

Internet Explorer

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

  • Open Internet Explorer
  • Select the Tools button
  • Select Internet options
  • Select the Privacy tab
  • Under Settings, select Advanced
  • Choose if you want to allow, block or be prompted for first and third party cookies.

Edge

https://support.microsoft.com/en-gb/help/10607/microsoft-edge-view-delete-browser-history

  • Open Edge
  • Go to Settings
  • Go to Advanced Settings
  • Click Do Not Track
  • Set your options for cookies from the dropdown list.

Safari

https://support.apple.com/kb/ph21411?locale=en_US

  • Open Safari
  • Go to Preferences
  • Click Privacy
  • Change which cookies and website data are accepted
    • Select a “Cookies and website data” option
  • Remove stored cookies and data
    • Click Manage Website Data
    • Select one or more websites
    • Click Remove or Remove All.
  • See which websites store cookies or data
    • Click Manage Website Data.
  • Change how often websites ask to use your location information
    • Select a “Website use of location services” option
  • Ask websites not to track you
    • Some websites keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. You can have Safari ask sites and their third party content providers (including advertisers) not to track you.

If you have disabled cookies on this website, you might find that some of these buttons do not work. If that is the case, please email your request to gdpr@tinsleynet.co.uk

Cookie Settings

Manage your previously set cookie settings here

If you have a complaint about the way we are processing information or anything to do with our processing policy, you can use this form to submit an official complaint.

If you want to contact us on any other issues to do with our website or how we manage information, drop us an email gdpr@tinsleynet.co.uk

Or if you have already told us about something you’re not happy with, but are not satisfied with the response you have had from us, you can contact the ICO.

The ICO Website

Telephone: 0303 123 1113